All sales are final. We accept returns for refund or exchange, for items damaged in transit. 

Refunds and Exchanges 

To be eligible for a refund or exchange, you must first email us within 7 days of receiving the product or tool at p-elementorders@patricbradley.com to alert us of any damage, then return the damage item to us. Upon receipt of the damaged item we ship out a replacement, if available. If a replacement is not available we will refund the full purchase price of your item.